AI that listens and predicts everywhere customers talk.

Detect traits, track trends, and trigger workflows with STAG-based Streaming AI that continuously queries customer data for what matters to every team.

Turn unstructured data into action.

Always-On AI, Proactive Insights

  • AI that already knows what you're looking for
    Most AI solutions are RAG-based systems that require users to ask questions to receive answers…but you can't ask what you don't know. Frame AI's STAG (Stream-Trigger Augmented Generation) architecture autonomously queries customer data according to user objectives to keep every team ahead of risks and opportunities.
  • Traits, trends, and triggers wherever you work
    When a need for action or attention is detected, Frame AI activates inside of existing business tools so every team can benefit from real-time customer data continuously.

Better Decisions, Faster

  • Make sense of noisy data
    Combine predictive signals in customer text into task-specific scores to measure risks and opportunities for every team, including:
    • Brand and Relationship Health
    • Predicted CSAT
    • Product Friction
    • Churn Risk
    • Cost Escalation
    • + more
    Meta-data and verbatims preserve context to keep everyone on the same page.

Meet the Premier Streaming AI Platform.

Request a Demo

Put Your Customer Data to Work for Every Team

  • Marketing
    Detect demographic and psychographic traits from every customer conversation. Track purchase intent, brand loyalty, and retention risk to trigger hyper-personalized experiences.
  • CX and Support
    Keep every customer-facing team ahead of escalations, account health, and costs with real-time intervention tools and ongoing insights.
  • Product
    Give your product team a direct pipeline for real-time usability feedback. Track friction, engagement, and costs with quantified insights for cross-functional alignment. Uncover the root causes behind user behavior with contextualized feedback.

Keep Your Data Secure

Frame AI is SOC 2 Type II certified and HIPAA compliant, with the option for deployment in private single-tenant cloud environments.

Work With AI Experts

Applied researchers lead Frame AI. Our team has developed AI solutions in enterprise, academic, and institutional contexts for some of the world's largest organizations.

Build a Flexible AI Strategy

Frame AI extends its core platform so clients can iterate and evolve their AI infrastructure. We develop AI solutions to meet your evolving business demands.

Ready for the future of customer data?

Request a Demo